Terms & Conditions

By using this website, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the website. You’re not allowed to copy, or modify the website, any part of the website, or our trademarks in any way. You shouldn’t try to translate the website into other languages, or make derivative versions. The website itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to Sanctus London Ltd.

Sanctus London Ltd is committed to ensuring that the website is as useful and efficient as possible. For that reason, we reserve the right to make changes to the website or to charge for its services, at any time and for any reason. We will never charge you for the website or its services without making it very clear to you exactly what you’re paying for.

The Sanctus Community website stores and processes personal data that you have provided to us, in order to provide our Service. It’s your responsibility to keep your device and access to the website secure.

Boundaries of the Journal & Community

This is a mental health community and we do not discriminate on people's mental health as to whether they can join us here. The Journal, the Community is open for everyone, no matter where we are with our mental health and we cannot control who joins us, nor do we want to create such barriers. Therefore, there is always going to be a broad range of people using the Journal and in the Community who are at varying points with their mental health. For example there are people who have been practicing journaling and other forms of mental health support for a long time, there are mental health professionals, there are people new to focusing on their mental health, there are people with diagnosed mental health conditions and there are people right now struggling with their mental health.

Due to the open nature of the Journal, we will have people in this community who are suicidal or at risk of harming themselves or others and we'll have people in this community who've never opened the door to mental health, where there mental health is a complete unknown to them.

The Sanctus Journal and this Community isn't a replacement for professional mental health support with a counsellor, therapist or any other medical or clinical professional. It's an awareness raising tool that can connect you with others, it's in the same bracket as meditation or Yoga, with some mental health and wellbeing benefits.

You are responsible for what you share in your Journal either privately or publicly and given the private nature of the space, we will not reach out directly to individuals based on the content of your entries, either public or private.

The exception is if your public entries that can be seen by others in the community are abusive or have an intent to be harmful and disruptive to our Community, we have the right to remove those posts and remove you from the Community.

Our space is open to everyone, but we recognise it will not be the right space for everyone to get the mental health support they need. For people who are deeply struggling with their mental health or at risk of harming themselves or others, this is Journal to give voice to that experience yet there cannot be an expectation for support. We place the responsibility to seek additional support for their mental health on our Members and ask that you take responsibility to reach out for the appropriate support and we will endeavour to do our best to make this easy and accessible to do so.

Third Parties

The website does use third party services that declare their own Terms and Conditions.

Link to Terms and Conditions of third party service providers used by the website

With respect to Sanctus London Ltd’s responsibility for your use of the website, when you’re using the website, it’s important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Sanctus London Ltd accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the website.

Changes to This Terms and Conditions

We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page.

These terms and conditions are effective as of 2020-09-15

Contact Us

If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at [email protected].